Network Aim: To provide opportunities for colleagues from London Higher member institutions working within operational functions to share best practice and institutional responses to issues affecting London’s HEIs for mutual benefit, to assess and respond to sector challenges with a specific London dynamic, and to collaboratively engage with London’s stakeholders as appropriate.

Membership: Head of Operations, Head of Health and Safety, Head of Estates or similar roles.


Dr Ian Pickup, Pro Vice Chancellor (Education & Experience) and Chief Operating Officer, University of East London.

Dr. Ian Pickup is responsible for the leadership, development and effective delivery of the student experience at the University of East London. Prior to this, Ian was Deputy COO at SOAS, University of London, Head of Student Experience at University College Cork, Ireland, and Director of Student Affairs at the University of Roehampton. He holds a PhD in Education from the University of Roehampton, is a National Teaching Fellow and a Principal Fellow of the Higher Education Academy.  A teacher and coach, Ian has authored key texts to support initial teacher education and is a passionate advocate for the educational benefits of sport and physical activity. Ian was among the first wave of professional rugby players with the Harlequins Rugby Club in the mid-1990s and maintains an active interest in a range of sports today.

Niamh Nelson, Head of Safety, Health and Wellbeing, University of Westminster.

Niamh Nelson BAgrSc (Hons), MSc, CMIOSH is the Head of Safety, Health and Wellbeing at the University of Westminster.  Prior to this, her background was in the food industry in Ireland. She continues to benefit from the wisdom of colleagues within the sector; and values progressive, collaborative approaches to overcoming shared challenges.

Meeting Regularity: Termly

Follow the work… #LHOperationsNetwork #LHNetworks @LondonHigher #LondonHE

Contact: Darren de Souza